Returns & refunds

Effective October 8, 2026

Clear expectations for your purchase, with help when something isn’t right.

Return eligibility

You may request a return within 30 calendar days of delivery. For a change-of-mind return, the razor must be unused, unaltered, and in its original packaging with all included items. Blade packets must be unopened and sealed. Please include proof of purchase or your order reference.

For hygiene and safety reasons, used razors and opened blade packets are not eligible for change-of-mind returns. This restriction does not apply to your rights concerning defective, damaged, or incorrect items.

How to request a return

1. Email helpme@everythingbald.store with your order reference, the item you wish to return, and the reason.
2. Wait for our return instructions and return address before mailing your item. Do not send returns to an address on the original shipping label unless we instruct you to.
3. Send an approved return within 14 calendar days after receiving our instructions. Package it securely and use a trackable shipping service. Never send loose or exposed blades.

Return shipping & fees

For a change-of-mind return, you pay return shipping, and the original shipping charge is not refundable. We do not charge a restocking fee. If we sent an incorrect item or your item arrived damaged or defective, we will cover reasonable return shipping costs or provide a prepaid label when a return is needed.

Damaged, defective, or incorrect items

Contact us promptly with your order reference, a description, and photos if helpful. Do not use a damaged razor. We will review the issue and arrange an appropriate replacement or refund. The 30-day change-of-mind window and unused-item requirement do not limit remedies required by applicable law.

Refunds

After receiving an approved return, we will inspect it and notify you of the outcome. Approved refunds are submitted to the original payment method through Stripe within 7 business days after inspection. Your bank may take additional time to post the refund.

A qualifying change-of-mind return receives a refund of the item’s purchase price and applicable item taxes, excluding original shipping. For a damaged, defective, or incorrect order that is refunded in full, we also refund the original shipping charge. We will explain any partial-order refund before processing it.

Exchanges

To request a different finish, contact us. Exchanges depend on available inventory. If an exchange is unavailable, you can return an eligible unused item and place a new order.

Cancellations

Email us as soon as possible if you wish to cancel. Orders cancelled before shipment receive a full refund. Once an order ships, use the return process above. Your rights concerning shipping delays remain unaffected.

Your consumer rights

This policy does not limit any rights or remedies provided by applicable consumer law.

Need help?

Contact helpme@everythingbald.store for returns, cancellations, or refund questions.